Case studies

How ID Logistics achieved 100% inventory visibility with Dexory’s robotics & AI

March 14, 2025

ID Logistics is a global logistics powerhouse, operating 450 sites across 18 countries, spanning Europe, North America, Asia, and Africa. With over 8.5 million square meters of warehouse facilities, efficiency and innovation are critical to maintaining seamless operations and meeting customer expectations.

As part of its commitment to continuous improvement, ID Logistics is always seeking cutting-edge solutions that blend robotics, artificial intelligence, and digitalisation to optimise performance. After testing numerous technologies over the years, ID Logistics found that DexoryView provided unmatched accuracy and immediacy, leading to a transformational shift in their operations.

The challenge: Inventory accuracy and real-time insights

Traditional inventory management methods posed challenges for ID Logistics, particularly in maintaining real-time stock visibility with high accuracy. Despite testing various technologies, ID Logistics struggled to find a reliable, automated solution that met their high standards, until they partnered with Dexory.

The solution: Dexory’s autonomous robot and AI-powered insights

DexoryView provided permanent, real-time inventory visibility, dramatically improving stock accuracy and warehouse efficiency. The autonomous robot operates overnight, scanning inventory autonomously and generating a fully accurate stock report by morning. This means that stock managers start each day with a precise, up-to-date view of inventory, eliminating errors and streamlining warehouse operations.

"We've tried many solutions over the years, but nothing met our expectations for accuracy, immediacy, and efficiency like Dexory," said Benoit Boiron, Group Head of Innovation & Expertise at ID Logistics. "It has truly been a game-changer in our daily operations."

Key benefits of the solution

  • 100% reliable stock visibility: Ensures precise, real-time inventory data, eliminating inaccuracies.
  • Increased efficiency and productivity: The robot works autonomously overnight, allowing warehouse workers to focus on higher-value tasks.
  • Seamless integration and adaptability: The robot adapts to warehouse layouts and operational workflows.
  • Scalable across multiple sites: After proving its value in one location, ID Logistics is now rolling out the solution across Europe and the US.

A new era of digitalised warehousing

With Dexory’s automation, ID Logistics has taken a major step forward in the digital transformation of its operations. By optimising advanced robotics into its warehouses, the company guarantees a high level of service and performance for its customers, reinforcing its position as a leader in smart logistics solutions.

"Dexory has dramatically changed how our stock managers do their jobs, improving both our service levels and operational performance. The results have been so impressive that we are now expanding the solution across multiple regions."

Through this strategic partnership, ID Logistics continues to set new benchmarks for efficiency, reliability, and innovation in warehouse automation. Dexory is proud to support their mission and looks forward to further advancements in logistics technology.

Want to see how Dexory can transform your warehouse operations?

Contact us today to learn more about our AI-powered warehouse intelligence platform.