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Website Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

● Contact details
● What information we collect, use, and why
● Lawful bases and data protection rights
● Where we get personal information from
● How long we keep information
● Who we share information with
● How to complain
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1. Contact Details

Post: Westbourne Studios Room We126.7, 242 Acklam Road, LONDON, W10 5JJ, GB

Email: letstalk@dexory.com

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2. What information we collect, use and why

We collect or use the following information:

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To provide services and goods, including delivery and operating our customer accounts
For service updates or marketing
Name, email address,telephone number, businessaddress
Personal address
Marketing preferences
Location data
IP addresses
Dietary requirements
Date of Birth, National Insurance Number, Copies of passports or other photo ID, Employment history, education history, right to work
Racial or ethnic origin, health information, sex life information, sexual orientation information
Correspondence
For recruitment purposes
For dealing with queries and complaints
Name, email address,telephone number, businessaddress
Personal address
Marketing preferences
Location data
IP addresses
Dietary requirements
Date of Birth, National Insurance Number, Copies of passports or other photo ID, Employment history, education history, right to work
Racial or ethnic origin, health information, sex life information, sexual orientation information
Racial or ethnic origin, health information, sex life information, sexual orientation information

3. Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basisˮ for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICOʼs website.

Which lawful basis we rely on may affect your data protection rights which are in briefset out below.

Our lawful bases for the collection and use of your data:

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To provide services and goods, including delivery and operating our customer accounts
For service updates or marketing
Consent. we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – weʼre collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are because you have enquired about working with us or taking our goods/services
Contract – we have to collector use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
To provide services and goods, including delivery and operating our customer accounts
For service updates or marketing
Consent. we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – weʼre collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are because you have enquired about working with us or taking our goods/services
Contract – we have to collector use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

You can find out more about your data protection rights and the exemptions which may apply on the ICOʼs website:

●  Your right of access - you have the right to ask us for copies of your personal information. You can request other information such as details about where weget personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this here.

●  Your right to rectification - you have the right to ask us to correct or deletepersonal information you think is inaccurate or incomplete. You can read more about this right here.

●  Your right to erasure - you have the right to ask us to delete your personal information. You can read more about this right here.

●  Your right to restriction of processing - you have the right to ask us to limit how we can use your personal information. You can read more about this right here.

●  Your right to object to processing - you have the right to object to the processing of your personal data. You can read more about this right here.

●  Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

●  Your right to withdraw consent - when we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the content details at the top of this privacy notice.

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4. Where we get personal information from

● Directly from you
● CCTV footage or other recordings
● Debt collection agencies
● Health care providers
● Publicly available sources
● Previous employers
● Credit reference agencies
● Providers of marketing lists and other personal information
● Suppliers and service providers
● Third Parties: Demandbase
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5. How long we keep information

We keep your information in accordance with our current Data Retention Schedule.

Who we share information with
Data processors: Hubspot, Greenhouse recruiting, AWS, GCS

This data processor does the following activities for us: Collecting, Recording,Organizing, Structuring, Storing, Retrieving, Using, and Disclosing or Transmitting.

6. Others we share personal information with

● Insurance companies
● Health care providers
● Professional or legal advisors
● External auditors or inspectors
● Professional consultants
● Previous employers

7. How to complain

If you have any concerns about our use of your personal data, you can make acomplaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how weʼve used your data after raising a complaint with us,you can also complain to the ICO.

The ICO address:

Information Commissionerʼs Office

Wycliffe House
Water Lane
Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: 3 September 2024

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